Ignite Mental Health is a non-profit project of a national a 501c.3 non-profit organization. We will retain this status until our incorporation as a stand alone non-profit is complete. Ignite Mental Health is working to create world where everybody has the hope, knowledge, access to resources and supportive community to avoid, overcome or effectively manage mental health challenges.
This website (www.ignitemh.org) is controlled, operated and administered by Ignite Mental Health ("Ignite Mental Health ", "Organization," "we," "our," or "us"). All inquiries may be directed to:
Postal Address: Attn: Sean Burke (Ignite Mental Health), Harvard Innovation Lab, 125 Western Ave, Allston, 02134, MA, USA
What Types of Information Does the Organization Collect From Me
The Organization collects three basic types of information from you: “Personally Identifiable Information”, “Non-Personally Identifiable Information” and “IP Addresses.” Personally Identifiable Information is information that identifies you as an individual. Non-Personally Identifiable Information is aggregated information, demographic information and any other information that does not reveal your specific identity. An IP Address is the Internet Protocol address of the computer that you are using.
Personally Identifiable Information. You do not have to provide Personally Identifiable Information to use the Sites. However, in order for you to take advantage of particular opportunities provided through the Sites (for example, to submit your story, or to donate), we may require that you provide Personally Identifiable Information. We collect Personally Identifiable Information from you, such as your name, postal address, telephone number, e-mail address, credit card number or other payment account number, only when you voluntarily provide it to us.
IP Addresses. Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically by a cookie that collects anonymous traffic data and in our server log files whenever you visit the Sites, along with the time(s) of your visit(s), the page(s) that you visited and how many times you visit the Sites. Collecting IP addresses is standard practice on the Internet and is done automatically by many web sites.
What Information Does Organization Collect?
We collect information that you choose to provide when interacting with the Sites (such as information you provide when you submit your story or when you contact us at email@example.com, such as your first and last name, your email address, twitter handle other social media account names, photographs, videos, reviews, articles, comments, or any other information that you provide. We also collect certain information automatically when you visit or interact with the Sites, such as your browser information, IP address, or cookie information. If you access our Sites from a mobile device, we may collect data about your device. If you access our Sites from a mobile device, we may collect your precise location using GPS, cell tower, Bluetooth, or WiFi signals. You may turn this feature off in your device settings at any time. Read more about the information we collect.
We may obtain information about you from various sources. We may collect this information when you provide it on our Sites, through external social media platforms, in telephone or email communication, in connection with social networking, or at one of our events. When you visit the Sites, we may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs, and web beacons, as described below.
Information that You or Others Provide
You may choose to provide information to us in a number of ways, such as when you ‘share your story’ and when you contact us. The types of information you may provide to us include:
Information provided when you contact us (such as first and last name and email address)
Information provided when you Share Your Story (such as the text of your story, your first and last name, your twitter handle, your email address and any photographs, videos, reviews, articles, comments, or any other information you provide to us in the text of the story).
If you provide us with information regarding another individual, we will assume that you have that person's consent to give us his or her information.
In addition, we may collect information about you that is provided to us by other Sites users and other third parties as well as from external social networks (such as your name, profile picture, likes, location, and friend list).
Information Collected Automatically
When you visit the Sites or open an email that we send you, we may collect information about your usage or device by automated means or by using technologies such as cookies, web server logs, and web beacons. As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies.
Web server logs: In conjunction with obtaining information through cookies, our web servers may log details regarding your device, operating system, or information about your Sites usage.
Web beacons & pixels: To control which web servers collect information described above, we may place tags on our Sites or in emails called "web beacons" or "pixels." These are computer instructions that link web pages to particular web servers and their cookies. Web beacons and pixels can be used to track the pages you view, links that you click, or other online behavior. These tools may also be used to measure the effectiveness of our email campaigns by identifying the individuals who open or act upon an email message, when an email message is opened, how many times an email message is forwarded, the type of software, device, operating system and browser used to deliver the email, and any URL accessed through our email message.
Such technologies may permit collection of data elements such as demographic data, browser type, MAC address and other device information, operating system type and settings, domain, the address of the web page that linked you to our Sites, IP address, pages visited, whether you have visited us before or are new to the Sites, activities conducted on the page (such as search queries), and the day and time of your visit.
Do not track signals
Note that we do not currently respond to web browser “do not track” or “DNT” signals that you can set through your browser settings. These signals are intended to give website visitors the opportunity to opt out of our collecting of information about the visitors’ online activities over time and across third-party websites or online services. However, because there is currently no common definition of what such signals are and no industry-accepted standards for how such signals should be interpreted; we do not promise to abide by DNT signals. However, you may refuse or delete cookies. If you refuse or delete cookies, some of the functionality of our Sites may be impaired. If you turn off cookies, Web beacon and other technologies will still detect visits to our Sites , but the information they generate cannot be associated with other non-identifiable cookie information and are disregarded. Please refer to your browser Help instructions to learn more about how to manage cookies and the use of similar technologies
How Does the Organization Use Information Collected From Me?
Personally Identifiable Information. We may use Personally Identifiable Information about you in the following ways:
Fulfillment of Requests. The Organization may use Personally Identifiable Information about you to respond to your requests such as to send newsletters to you or to process your donations.
Receipts and Thank You Notes to Donors. The Organization may use Personally Identifiable Information about you to send automatically generated receipts and thank you notes to donors.
Share Your Story. To educate the public and reduce stigma surrounding mental health, the Organization may publicly post on the Site any PII that you submit through the Share Your Story survey or fourm.
Administrative Communications. From time to time, we may use PII about you to send to you important information regarding the Sites, changes to our terms, conditions, and policies or other administrative information. Because this information may be important to your use of the Sites, you may not opt-out of receiving such communications.
Other Communications. From time to time, the Organization and/or its affiliates (collectively, the “Affiliated Entities”) may use Personally Identifiable Information about you to inform you of products, programs and services that we believe may be of interest to you. If you would prefer that we do not send such messages to you, please see the “Opt-Out” section below.
E-mail and Private Messages to Friends. We may provide functionality to permit you to send messages regarding Sites-related content to a friend through the Sites. If you wish to use this feature, you may be required to provide us with, and we may use, your friend’s e-mail address so that we can facilitate your sending of such message to your friend.
Internal Business Purposes. We may also use Personally Identifiable Information about you for our internal business purposes, such as data analysis, audits and so forth. Also analyzing and improving our Website (including developing new services; improving safety; managing our communications; performing market research; performing data analytics; and performing accounting, auditing and other internal functions)
Conforming to legal requirements: or industry standards, complying with legal process, detecting and preventing fraud or misuse, defending our legal rights, or protecting others
We may disclose your personal information to a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition or any other transaction involving all or any portion of our business, assets or stock (including in bankruptcy or similar proceedings).
We may us Personally Identifiable Information to maintain the security and integrity of our systems, including maintaining internal records. Also responding to your inquiries or comments, or sending you email related to the mental health initiatives;
Other communications: Operating and communicating with you about or through external social networking platforms. Or contacting you about information submitted.
Non-Personally Identifiable Information. Because Non-Personally Identifiable Information does not personally identify you, we may use such information for any purpose. In addition, we reserve the right to share such Non Personally Identifiable Information (which does not personally identify you) with third parties, for any purpose. In some instances, we may combine Non-Personally Identifiable Information with Personally Identifiable Information (such as combining your name with your geographic location). If we do combine any Non-Personally Identifiable Information with Personally Identifiable Information, the combined information will be treated by us as Personally Identifiable Information hereunder as long as it is so combined.
All information we collect may be aggregated and merged or enhanced with data from other sources, such as third parties or our mobile application. We may also collect and store information locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
We may also disclose your personal information with your express consent for other purposes not listed here.
How Is Personally Identifiable Information Disclosed?
Third Party Service Providers. We work with third parties who provide services including, but not limited to, email delivery,, job application processing, data analysis, web hosting, IT services, accounting, payment processing and other services of an administrative nature. We reserve the right to share Personally Identifiable Information about you with such third parties for the purpose of enabling these third parties to provide these services. A third-party vendor’s collection and use of personal information is governed by the policies of that vendor
E-mails to Friends. Please note that any Personally Identifiable Information you provide in connection with sending messages regarding Sites-related content to a friend through the Sites, such as your name and your e-mail address, will, of course, be disclosed to your friend.
Information Posted by Visitors. The Organization may make available through the Sites services (for example Share Your Story, among other services) to which you are able to post information and materials. Please note that any information you disclose through those services or otherwise on the Sites becomes public information, and may be available to visitors to the Sites and to the general public. We urge you to exercise discretion and caution when deciding to disclose Personally Identifiable Information about you, or any other information, on the Sites. WE ARE NOT RESPONSIBLE FOR ANY USE OF ANY Personally Identifiable Information, OR ANY OTHER INFORMATION, YOU VOLUNTARILY DISCLOSE THROUGH THE SITES.
Affiiated Entities. We may share Personally Identifiable Information with the Affiliated Entities so that they may use such Personally Identifiable Information to send you information regarding mental health related products, programs and services. The Organization is the party responsible for the management of Personally Identifiable Information that is jointly used by the Organization and the Affiliated Entities. If you would prefer that we do not share your information with Affiliated Entities, please see the “Opt-Out” section below.
Assignment. We reserve the right to transfer any and all information that we collect from Site users to an Affiliated Entity or a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of the Organization’s business, assets or stock (including, without limitation, in connection with any bankruptcy or similar proceedings).
We may use and share your Personal Information obtained through this website with our employees, contractors, and others to the extent necessary for any of the following purposes:
To allow you to participate in a mental health related program you have signed up for
To provide a product or service you have asked for or purchased.
To send you information you have asked for
To promote our programs or services to you.
To enable you to provide feedback to us on our programs and services
Special Information for Children Under 13 and Their Parents
It is the Organization’s policy not to collect Personally Identifiable Information from any person under the age of thirteen (13) because children are not permitted to use this Sites, and the Organization requests that children under the age of thirteen (13) not submit any Personally Identifiable Information to the Organization through the Site. You represent that you are at least thirteen (13) years of age. If the Organization learns that the Organization has inadvertently gathered Personally Identifiable Information from children under the age of thirteen (13), the Organization will promptly remove such information from the Organization’s records.
If you are eighteen (18) years of age or older you acknowledge that: (a) in using this Sites you may create binding legal obligations for any liability you may incur as a result of the use of this Sites; and (b) you understand that you are financially responsible for all uses of this Sites by you. WARNING: Even if you are old enough to use the Sites, some of the content available within the Sites may not be appropriate for you.
We recommend that minors over the age of 13 ask a parent or guardian for permission before sending any information about themselves to anyone over the Internet.
I Live in California - What About My California Privacy Rights?
You are welcome to contact us about our privacy practices at firstname.lastname@example.org
Opt out / corrections
Upon your request, the Organization will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by emailing your request to email@example.com. Please do not email your credit-card number or other sensitive information. Please allow upto 2 weeks to process your request.
Length of storage
Links to third party website
We seek to have security measures and tools, such as firewalls, in place to help protect against the loss, misuse and alteration of the information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure, so we cannot promise, and you should not expect, that your information will be secure in all circumstances If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at firstname.lastname@example.org (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem).
Other Important Notices Regarding Our Privacy Practices
Jurisdictional Issues. The Sites are controlled and operated by the Organization from the United States, and is not intended to subject the Organization to the laws or jurisdiction of any state, country or territory other than that of the United States. The Organization does not represent or warrant that the Sites, or any part thereof, is appropriate or available for use in any particular jurisdiction. Those who choose to access the Sites do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit the Site’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.
Note Regarding HIPAA: You understand and acknowledge that the Organization is not a covered entity within the meaning of the Health Insurance Portability and Accountability Act of 1996 and its related regulations set forth in Parts 160, 162, and 164 of Title 45 of the Code of Federal Regulations (collectively, “HIPAA”) and is not acting on behalf of a covered entity in its capacity as the host of the Sites and that any information you submit to the Organization through or in connection with the Sites that would otherwise be regarded as protected health information for purposes of HIPAA will not be subject to the limitations on the use and disclosure of such information by covered entities under HIPAA.
How Can I Contact Organization
Organization is committed to working with you to obtain a fair and rapid resolution of any queries, complaints, or disputes about privacy. If you have submitted information to Organization and you would like to have it deleted from our databases or corrected, or if you have any other questions or comments regarding our privacy practices, please email us at email@example.com for more information.
We will endeavor to comply with your request as soon as reasonably practicable. Please note that if you opt-out as described above, we will not be able to remove Personally Identifiable Information about you from the databases of third parties with which we have already shared Personally Identifiable Information about you (e.g., third party service providers to whom we have already provided Personally Identifiable Information about you as of the date that we implement your opt-out request). If you wish to cease receiving e-mails from third parties, please contact the third parties directly or utilize any opt-out mechanisms set forth in their respective privacy policies or e-mails to you.
Changing or Removing Personally Identifiable Information About You. If you would like to correct, update or remove Personally Identifiable Information that you have previously provided to us through the Site, you may do so by contacting us by e-mail at firstname.lastname@example.org
Please note that we may need to retain certain information for record keeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed. We also reserve the right, from time to time, to re-contact former users of the Sites. Finally, we are not responsible for removing information from the databases of third parties with whom we have already shared Personally Identifiable Information about you
Effective Date: September 9, 2018