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Privacy Policy


Ignite Mental Health refers to two organizations: Ignite Mental Health Action, a nonprofit, social welfare organization, currently being organized (pending status) according to Section 501(c)(4) of the U.S. Internal Revenue Code (IRC); and Ignite Mental Health Accelerator, a nonprofit, public charity, organized according to Section 501(c)(3) of the IRC. Ignite also operates a nonprofit project in fiscal sponsorship with a national 501c3.


While Ignite Mental Health operates multiple corporate entities, those entities share offices, staff, systems and databases, and a common mission. Ignite Mental Health Action is the entity which controls and operates, but it shares data received with the other corporate entities described above

Ignite Mental Health is working to create world where every student has the ability to avoid, overcome or effectively manage any mental health challenge. 

This website ( is controlled, operated and administered by Ignite Mental Health Action ("Ignite Mental Health ", "Organization," "we," "our," or "us"). All inquiries may be directed to: 

Postal Address: All notices are requested to be delivered by email only to Feel free to contact us by email for a postal address if required.


Ignite Mental Health (“Organization”, “we,” or “us”) provides the website located at, and the various related websites, any successor websites, software, mobile applications, networks, and other services on which a link to our Terms of Use is displayed (collectively, our “Sites”) 

Ignite Mental Health (the “Organization,” “we,” “us“) is concerned about online privacy issues and wants you to be familiar with how we collect, use and disclose your Personally Identifiable Information (as defined below). This Privacy Policy (the “Privacy Policy“) describes our practices in connection with Personally Identifiable Information that we collect through our Sites and through email communications. 

By providing Personally Identifiable Information to the Organization, you agree to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not provide Personally Identifiable Information to the Organization or use the Sites. The Organization reserves the right to revise this Privacy Policy without prior written notice. You can determine when this Privacy Policy was last revised by referring to the “UPDATED” legend at the bottom of this page. Any changes to our Privacy Policy will become effective upon our posting of the revised Privacy Policy on out Sites.  We encourage you to visit this area frequently to stay informed as use of the Sites following such changes constitutes your acceptance of the revised Privacy Policy then in effect. 

BY VISITING the Sites, YOU ARE ACCEPTING THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. If you do not agree with this Privacy Policy, please leave the Sites and do not use them. 

This privacy policy applies to the collection, use, and disclosure of information from and about you by the Organization, through the Sites and through email communications. This Privacy Policy does not apply to any third party websites which may be accessible through hyperlinks on the Sites.  


What Types of Information Does the Organization Collect From Me 

The Organization collects three basic types of information from you: “Personally Identifiable Information”, “Non-Personally Identifiable Information” and “IP Addresses.” Personally Identifiable Information is information that identifies you as an individual. Non-Personally Identifiable Information is aggregated information, demographic information and any other information that does not reveal your specific identity. An IP Address is the Internet Protocol address of the computer that you are using. 

  1. Personally Identifiable Information. You do not have to provide Personally Identifiable Information to use the Sites. However, in order for you to take advantage of particular opportunities provided through the Sites (for example, to submit your story, or to donate), we may require that you provide Personally Identifiable Information. We collect Personally Identifiable Information from you, such as your name, postal address, telephone number, e-mail address, credit card number or other payment account number, only when you voluntarily provide it to us. 

  2. Non-Personally Identifiable Information. We and our service providers may collect Non-Personally Identifiable Information, which is information that does not personally identify you, through the Sites from sources such as environmental variables (such as your MAC address, computer type (Windows or Macintosh), screen resolution, OS version, Internet browser, and Internet browser version), “cookies” as well as so-called “pixel tags,” “web beacons,” “clear GIFs” and other similar technologies to better serve you with more tailored information and facilitate your ongoing access to and use of our Site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or to be given the choice of declining or accepting the transfer of a particular cookie, or cookies from a particular web site, to your computer. The Organization also collects Non-Personally Identifiable Information(e.g., your geographic location) when you voluntarily provide this information to us. Additionally, we may aggregate Personally Identifiable Information in a manner such that the end-product does not personally identify you or any other user of the Site, for example, by using Personally Identifiable Information to send relevant newsletter content to groups of members who have been diagnosed with, or have a loved one with, a particular brain disorder, such as schizophrenia, bipolar disorder or major depression. 

  3. IP Addresses. Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically by a cookie that collects anonymous traffic data and in our server log files whenever you visit the Sites, along with the time(s) of your visit(s), the page(s) that you visited and how many times you visit the Sites. Collecting IP addresses is standard practice on the Internet and is done automatically by many web sites.  

What Information Does Organization Collect? 

We collect information that you choose to provide when interacting with the Sites (such as information you provide when you submit your story or when you contact us at, such as your first and last name, your email address, twitter handle other social media account names, photographs, videos, reviews, articles, comments, or any other information that you provide. We also collect certain information automatically when you visit or interact with the Sites, such as your browser information, IP address, or cookie information. If you access our Sites from a mobile device, we may collect data about your device. If you access our Sites from a mobile device, we may collect your precise location using GPS, cell tower, Bluetooth, or WiFi signals. You may turn this feature off in your device settings at any time. Read more about the information we collect.  

We may obtain information about you from various sources. We may collect this information when you provide it on our Sites, through external social media platforms, in telephone or email communication, in connection with social networking, or at one of our events. When you visit the Sites, we may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs, and web beacons, as described below. 

Information that You or Others Provide 

You may choose to provide information to us in a number of ways, such as when you ‘share your story’  and when you contact us. The types of information you may provide to us include: 

Information provided when you contact us (such as first and last name and email address) 

Information provided when you Share Your Story (such as the text of your story, your first and last name, your twitter handle, your email address and any photographs, videos, reviews, articles, comments, or any other information you provide to us in the text of the story). 

If you provide us with information regarding another individual, we will assume that you have that person's consent to give us his or her information. 

In addition, we may collect information about you that is provided to us by other Sites users and other third parties as well as from external social networks (such as your name, profile picture, likes, location, and friend list). 


Information Collected Automatically 

When you visit the Sites or open an email that we send you, we may collect information about your usage or device by automated means or by using technologies such as cookies, web server logs, and web beacons. As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies. 

Cookies: Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Some cookies may exist for only a single session and some are persistent for multiple sessions over time. We may use cookies that are managed by Organization or by third parties for the purposes provided in this Privacy Policy, including for session management, authentication, user preference storage, Website performance and personalization, Website analytics, content management, search, and social media integration. 

If you do not want to have cookies placed on your computer, you can set your web browser to not accept them, or you can delete them manually. You should remember, however, that disabling cookies may limit your ability to use some features of this website. If you would like more information about these practices and to know your choices about not having this information used by ad servers, visit the Network Advertising Initiative. Some ad servers allow you to opt out of anonymous data collection through the use of cookies. To do so, you must opt out of such data collection with each individual site. You can opt out of cookies for several ad servers by visiting the Network Advertising Initiative gateway opt-out site. At that site you can also review the privacy policies of those ad servers. 

Web server logs: In conjunction with obtaining information through cookies, our web servers may log details regarding your device, operating system, or information about your Sites usage. 

Web beacons & pixels: To control which web servers collect information described above, we may place tags on our Sites or in emails called "web beacons" or "pixels." These are computer instructions that link web pages to particular web servers and their cookies. Web beacons and pixels can be used to track the pages you view, links that you click, or other online behavior. These tools may also be used to measure the effectiveness of our email campaigns by identifying the individuals who open or act upon an email message, when an email message is opened, how many times an email message is forwarded, the type of software, device, operating system and browser used to deliver the email, and any URL accessed through our email message. 

Other: we may use other technology to collect information for the purposes described in this Privacy Policy. 

Such technologies may permit collection of data elements such as demographic data, browser type, MAC address and other device information, operating system type and settings, domain, the address of the web page that linked you to our Sites, IP address, pages visited, whether you have visited us before or are new to the Sites, activities conducted on the page (such as search queries), and the day and time of your visit. 

Do not track signals : Note that we do not currently respond to web browser “do not track” or “DNT” signals that you can set through your browser settings. These signals are intended to give website visitors the opportunity to opt out of our collecting of information about the visitors’ online activities over time and across third-party websites or online services. However, because there is currently no common definition of what such signals are and no industry-accepted standards for how such signals should be interpreted; we do not promise to abide by DNT signals. However, you may refuse or delete cookies. If you refuse or delete cookies, some of the functionality of our Sites may be impaired. If you turn off cookies, Web beacon and other technologies will still detect visits to our Sites , but the information they generate cannot be associated with other non-identifiable cookie information and are disregarded. Please refer to your browser Help instructions to learn more about how to manage cookies and the use of similar technologies 


How Does the Organization Use Information Collected From Me? 


Personally Identifiable Information. We may use Personally Identifiable Information about you in the following ways: 


Fulfillment of Requests. The Organization may use Personally Identifiable Information about you to respond to your requests such as to send newsletters to you or to process your donations. 

Receipts and Thank You Notes to Donors. The Organization may use Personally Identifiable Information about you to send automatically generated receipts and thank you notes to donors. 

Share Your Story. To educate the public and reduce stigma surrounding mental health, the Organization may publicly post on the Site any PII that you submit through the Share Your Story survey or fourm. 

Administrative Communications. From time to time, we may use PII about you to send to you important information regarding the Sites, changes to our terms, conditions, and policies or other administrative information. Because this information may be important to your use of the Sites, you may not opt-out of receiving such communications. 

Other Communications. From time to time, the Organization and/or its affiliates (collectively, the “Affiliated Entities”) may use Personally Identifiable Information about you to inform you of products, programs and services that we believe may be of interest to you. If you would prefer that we do not send such messages to you, please see the “Opt-Out” section below. 

Donations. We use a third party payment service, Paypal, to process donations made through the Site. If you wish to make a donation through the Sites, you will receive an email confirmation automatically generated by Paypal. Any PII that you provide through the donation page on the Paypal Page may be collected by Paypal and by the Organization, and will be subject to Paypal privacy policy, in addition to this Policy. The Organization has no control over, and shall not be responsible for, Paypal use of information collected through the Paypal Page. PLEASE NOTE THAT THIS  PRIVACY POLICY DOES NOT ADDRESS THE COLLECTION AND USE OF INFORMATION THROUGH THE AUTHORIZE.NET PAGE OR THE PRIVACY OR INFORMATION PRACTICES OF PAYPAL. 

E-mail and Private Messages to Friends. We may provide functionality to permit you to send messages regarding Sites-related content to a friend through the Sites. If you wish to use this feature, you may be required to provide us with, and we may use, your friend’s e-mail address so that we can facilitate your sending of such message to your friend. 

Internal Business Purposes. We may also use Personally Identifiable Information about you for our internal business purposes, such as data analysis, audits and so forth. Also analyzing and improving our Website (including developing new services; improving safety; managing our communications; performing market research; performing data analytics; and performing accounting, auditing and other internal functions) 

Conforming to legal requirements: or industry standards, complying with legal process, detecting and preventing fraud or misuse, defending our legal rights, or protecting others 

 We may disclose your personal information to a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition or any other transaction involving all or any portion of our business, assets or stock (including in bankruptcy or similar proceedings). 

We may us Personally Identifiable Information to maintain the security and integrity of our systems, including maintaining internal records. Also responding to your inquiries or comments, or sending you email related to the mental health initiatives; 

Other communications: Operating and communicating with you about or through external social networking platforms. Or contacting you about information submitted. 

Non-Personally Identifiable Information.

Because Non-Personally Identifiable Information does not personally identify you, we may use such information for any purpose. In addition, we reserve the right to share such Non Personally Identifiable Information (which does not personally identify you) with third parties, for any purpose. In some instances, we may combine Non-Personally Identifiable Information with Personally Identifiable Information (such as combining your name with your geographic location). If we do combine any Non-Personally Identifiable Information with Personally Identifiable Information, the combined information will be treated by us as Personally Identifiable Information hereunder as long as it is so combined. 

All information we collect may be aggregated and merged or enhanced with data from other sources, such as third parties or our mobile application. We may also collect and store information locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches. 

We may also disclose your personal information with your express consent for other purposes not listed here.


How Is Personally Identifiable Information Disclosed? 


Third Party Service Providers. We work with third parties who provide services including, but not limited to, email delivery,, job application processing, data analysis, web hosting, IT services, accounting, payment processing and other services of an administrative nature. We reserve the right to share Personally Identifiable Information about you with such third parties for the purpose of enabling these third parties to provide these services.  A third-party vendor’s collection and use of personal information is governed by the policies of that vendor 

E-mails to Friends. Please note that any Personally Identifiable Information you provide in connection with sending messages regarding Sites-related content to a friend through the Sites, such as your name and your e-mail address, will, of course, be disclosed to your friend. 

Information Posted by Visitors. The Organization may make available through the Sites services (for example Share Your Story, among other services) to which you are able to post information and materials. Please note that any information you disclose through those services or otherwise on the Sites becomes public information, and may be available to visitors to the Sites and to the general public. We urge you to exercise discretion and caution when deciding to disclose Personally Identifiable Information about you, or any other information, on the Sites. WE ARE NOT RESPONSIBLE FOR ANY USE OF ANY Personally Identifiable Information, OR ANY OTHER INFORMATION, YOU VOLUNTARILY DISCLOSE THROUGH THE SITES. 

Affiliated Entities. We may share Personally Identifiable Information with the Affiliated Entities so that they may use such Personally Identifiable Information to send you information regarding mental health related products, programs and services. The Organization is the party responsible for the management of Personally Identifiable Information that is jointly used by the Organization and the Affiliated Entities. If you would prefer that we do not share your information with Affiliated Entities, please see the “Opt-Out” section below. 

Assignment. We reserve the right to transfer any and all information that we collect from Site users to an Affiliated Entity or a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of the Organization’s business, assets or stock (including, without limitation, in connection with any bankruptcy or similar proceedings). 

We may use and share your Personal Information obtained through this website with our employees, contractors, and others to the extent necessary for any of the following purposes: 

To allow you to participate in a mental health related program you have signed up for 

To provide a product or service you have asked for or purchased. 

To send you information you have asked for  

To promote our programs or services to you. 

To enable you to provide feedback to us on our programs and services 

Law enforcement; Emergencies; Compliance. We reserve the right to disclose Personally Identifiable Information about you to others as we believe to be appropriate (a) under applicable law; (b) to comply with legal process; (c) to respond to governmental requests, including requests by government authorities outside your country of residence; (d) to enforce our Terms of Use; (e) to protect our operations or those of an Affiliated Entity; (f) to protect the rights, privacy, safety or property of the Organization, the Affiliated Entities, you or others; and (g) to permit us to pursue available remedies or limit the damages that we may sustain.


The Organization may at any time modify this Privacy Policy in the Organization’s discretion without notice. If the Organization changes or update this Privacy Policy, the Organization will post changes and updates on the Site that you will always be aware of what information the Organization collects, uses, and discloses. The Organization encourages you to review this Privacy Policy frequently so you are aware of any changes since your last visit to the Sites. 


Special Information for Children Under 13 and Their Parents 

It is the Organization’s policy not to collect Personally Identifiable Information from any person under the age of thirteen (13) because children are not permitted to use this Sites, and the Organization requests that children under the age of thirteen (13) not submit any Personally Identifiable Information to the Organization through the Site. You represent that you are at least thirteen (13) years of age. If the Organization learns that the Organization has inadvertently gathered Personally Identifiable Information from children under the age of thirteen (13), the Organization will promptly remove such information from the Organization’s records. 

If you are eighteen (18) years of age or older you acknowledge that: (a) in using this Sites you may create binding legal obligations for any liability you may incur as a result of the use of this Sites; and (b) you understand that you are financially responsible for all uses of this Sites by you. WARNING: Even if you are old enough to use the Sites, some of the content available within the Sites may not be appropriate for you. 

We recommend that minors over the age of 13 ask a parent or guardian for permission before sending any information about themselves to anyone over the Internet. 

NOTICE TO PARENTS AND GUARDIANS: By granting your child or legal ward permission to use the Sites, you agree to the terms of this Terms of Use and Privacy Policy on behalf of your child. You are responsible for monitoring and supervising your child's use of Sites. Parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. If your child is using the Sites and is either under thirteen (13), please contact us immediately so that we can disable his or her access. If you have questions about whether the Website is appropriate for your child, contact us at 


I Live in California - What About My California Privacy Rights? 

You are welcome to contact us about our privacy practices at 

Opt out / corrections  


Upon your request, the Organization will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by emailing your request to Please do not email your credit-card number or other sensitive information. Please allow upto 2 weeks to process your request. 

Length of storage 

We store data for as long as it is necessary to provide the services described in this Privacy Policy and for our internal business purposes. If you would like us to delete information, you may contact us using the information below and we will likely take reasonable efforts to delete your information from our records, but may need to keep a copy for administrative purposes (such as documenting that a transaction occurred). 

Links to third party website  

Third Party Sites. The Sites may contain links to third party web sites. These linked sites are not under the Organization’s control and we are not responsible for the privacy practices or the contents of any such linked site, or any link contained in any linked site. we do not accept any responsibility or liability for those policies. We provide such links only as a convenience, and the inclusion of a link on the Sites does not imply endorsement of the linked site by the Organization or any Affiliated Entities. If you provide any Personally Identifiable Information through any third party web site, your transaction will occur on the third party’s web site (not the Sites) and the Personally Identifiable Information you provide will be collected by, and controlled by the privacy policy of, that third party. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties. PLEASE NOTE THAT THIS PRIVAC POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES, INCLUDING, WITHOUT LIMITATION, THE AFFILIATED ENTITIES.  



We seek to have security measures and tools, such as firewalls, in place to help protect against the loss, misuse and alteration of the information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure, so we cannot promise, and you should not expect, that your information will be secure in all circumstances If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem). 


Other Important Notices Regarding Our Privacy Practices 

Jurisdictional Issues. The Sites are controlled and operated by the Organization from the United States, and is not intended to subject the Organization to the laws or jurisdiction of any state, country or territory other than that of the United States. The Organization does not represent or warrant that the Sites, or any part thereof, is appropriate or available for use in any particular jurisdiction. Those who choose to access the Sites do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit the Site’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. 

Note Regarding HIPAA: You understand and acknowledge that the Organization is not a covered entity within the meaning of the Health Insurance Portability and Accountability Act of 1996 and its related regulations set forth in Parts 160, 162, and 164 of Title 45 of the Code of Federal Regulations (collectively, “HIPAA”) and is not acting on behalf of a covered entity in its capacity as the host of the Sites and that any information you submit to the Organization through or in connection with the Sites that would otherwise be regarded as protected health information for purposes of HIPAA will not be subject to the limitations on the use and disclosure of such information by covered entities under HIPAA.  


How Can I Contact Organization 

Organization is committed to working with you to obtain a fair and rapid resolution of any queries, complaints, or disputes about privacy. If you have submitted information to Organization and you would like to have it deleted from our databases or corrected, or if you have any other questions or comments regarding our privacy practices, please email us at  for more information.

In the event you wish to contact us via postal mail we require a concurrent email of the same notice to be provided to The aforementioned postal address is 1321 Upland Dr PMB 12445, Houston, TX 77043 United States. 

We will endeavor to comply with your request as soon as reasonably practicable. Please note that if you opt-out as described above, we will not be able to remove Personally Identifiable Information about you from the databases of third parties with which we have already shared Personally Identifiable Information about you (e.g., third party service providers to whom we have already provided Personally Identifiable Information about you as of the date that we implement your opt-out request). If you wish to cease receiving e-mails from third parties, please contact the third parties directly or utilize any opt-out mechanisms set forth in their respective privacy policies or e-mails to you. 


Changing or Removing Personally Identifiable Information About You. If you would like to correct, update or remove Personally Identifiable Information that you have previously provided to us through the Site, you may do so by contacting us by e-mail at In the event you wish to contact us via postal mail we require a concurrent email of the same notice to be provided to The aforementioned postal address is 1321 Upland Dr PMB 12445, Houston, TX 77043 United States. 

Please note that we may need to retain certain information for record keeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed. We also reserve the right, from time to time, to re-contact former users of the Sites. Finally, we are not responsible for removing information from the databases of third parties with whom we have already shared Personally Identifiable Information about you 


Effective Date: May 21, 2020

Revised Date: May 24, 2024

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